- Open 7 Days
The Legend Beneath the Sails—A Journey Beyond the Exterior. The Sydney Opera House is more than just a landmark; it is a sanctuary of history and artistic vitality. Join our official guides to uncover the hidden secrets of this World Heritage site.
In-Depth Discovery: A redesigned itinerary featuring untold stories, anecdotes, and architectural marvels.
Behind the Scenes: Step inside the grand sails to experience the pulse of Australia’s premier performing arts venue.
Intimate Experience: Limited to 35 participants per session for a premium, personalized tour.
Please note the temporary change in meeting procedures during this period:
Check-in: Arrive early at the Visitor Centre (Lower Concourse) of the Sydney Opera House.
Meeting: After check-in, take the escalator to the Main Foyer.
1-Hour Mandarin Tour: Proceed to Meeting Point 9.
Note: The 30-minute tour meets at Point 8.
【Peak Period: Feb 10, 2026 – Mar 3, 2026】
Finalization: All bookings are considered final 21 days prior to the tour date.
Cancellation: Any cancellations or changes in group size within 21 days will incur a 100% fee.
Late Requests: New bookings within the 21-day window are subject to availability and are non-refundable upon confirmation.
【Standard Period: Other Dates】
4+ days before departure: Full Refund.
0-3 days before departure: 100% Cancellation Fee.
Access Restrictions: Due to performances, access to certain theaters may be restricted during the following times:
Wed/Sat: 14:30 | Sun: 13:00, 14:30
Same-Day Bookings: We cannot accept same-day bookings. Please visit the official website for last-minute availability.
E-Voucher: Upon successful booking, please check your email and verify the details on your voucher.
Arrival Time: Ensure you arrive at least 15 minutes before the scheduled time stated on your voucher.
Redemption Point: Proceed to the Welcome Centre located on the Lower Concourse of the Sydney Opera House.
Check-in Desk: Please check in at the Trade Desk (next to the Welcome Centre) to exchange your voucher for a ticket and wait for your guide.
During this period, the departure logistics have been modified. Please follow these instructions:
Check-in: Complete your registration at the Visitor Centre on the Lower Concourse first.
Assembly: Take the escalator up to the Main Foyer departure level.
1-Hour Mandarin Tour: Please wait at Meeting Point 9.
30-Minute Mandarin Tour: Please wait at Meeting Point 8.
A cloaking service for bags is available at the Box Office.
Important: Please keep all valuables with you; do not leave them in stored bags.
Adult: Ages 16 and above.
Child: Ages 5-15 (inclusive).
Infant: Ages 0-4 (Free of charge).
Limit: 1 free infant per paying adult.
Important: Please carry proof of the infant’s age (a digital photo on your phone is sufficient) for verification at the entrance.
♿ Accessibility Policy (Effective Jan 1, 2026):
Guests with limited mobility or requiring accessible facilities must notify us in advance and book an Accessible Tour.
Failure to provide prior notice will result in inability to join the tour. Affected guests may wait in our air-conditioned lounge (with lift access), visit nearby cafes (e.g., Opera Bar, House Canteen), or explore the gift shop.
Note: No refunds will be issued for guests unable to participate due to undisclosed mobility requirements.
👟 Footwear: The tour involves climbing over 200 steps. Comfortable walking shoes are essential.
⏰ Punctuality: Please arrive at the meeting point at least 15 minutes early. Late arrivals will not be able to join and will be responsible for the loss.
📸 Photography: Video recording is strictly prohibited in all areas. Photography is permitted except in designated “no-photo” zones as advised by your guide.
🎭 Venue Access: As a working venue, live performances may restrict access to certain halls. Afternoon tours are more likely to be affected; access is subject to the supplier’s daily schedule.
🧳 Luggage Storage: There are no facilities for storing suitcases or large bags. For storage needs, please contact circularquay@baggagestorage.com.au for nearby options.
🗓️ Scheduling: If a preferred time slot is full, we will contact you to arrange the closest available alternative.
The following policies apply based on your travel dates:
【Special Period Policy】(Feb 10, 2026 – Mar 3, 2026)
Finalization: All bookings (including group size) are finalized 21 days before the departure date.
Late Cancellation: Cancellations or changes after this deadline will incur a 100% fee.
New Bookings: New requests within 21 days are subject to availability and are deemed final and non-refundable upon confirmation.
【Standard Policy】(All other dates)
Full Refund: Cancellations made 4 days or more before departure.
Non-refundable: Cancellations made within 0-3 days of departure incur a 100% fee.
Acknowledgment: Upon successful booking, please review your confirmation voucher carefully. No feedback will be deemed as full acceptance of all terms listed on the voucher.
Agency Status: We act solely as an intermediary booking agent.
Safety & Insurance: Suppliers (venues, hotels, transport) are directly responsible for quality and safety. Travel insurance is highly recommended. In the event of an accident without insurance, we can only provide basic assistance.
Force Majeure: If a booking is cancelled by the supplier, we will provide a full refund of the booking cost but are not liable for additional compensation. We will assist in coordinating with the supplier for a resolution.
