- Open 7 Days
🌟 Highlights
Instant Confirmation: Electronic voucher issued immediately after booking.
Ideal for Dates: Romantic aerial sightseeing over tranquil landscapes.
Unique Experience: Approx. 3-4 hours total, featuring a 60-minute flight.
📍 Itinerary
Arrival: Self-drive to the meeting point; please arrive on time.
Preparation: Join the exciting balloon inflation process.
Flight: 60-minute scenic flight with professional English commentary.
Pack-up: Opportunity to participate in the fun balloon pack-up after landing.
⚠️ Important Details
Basket Capacity: Typically 2-4 or 5-8 people per basket (subject to daily bookings).
Child Policy: Must be accompanied by an adult and at least 1.2m tall (to see over the basket edge).
Safety First: Flight is weather-dependent; please ensure your contact info is correct.
PDF Attachment: Please check your inbox for the PDF confirmation voucher. Ensure all details and information are correct.
Arrival Time: On the day of the activity, please arrive at the meeting point at least 30 minutes in advance.
Check-in Process: Please present your electronic confirmation voucher (on your mobile device) to the staff upon arrival to participate.
Transportation (Self-Drive):
Location: Ipswich Visitor Information Centre Car Park
Address: Queens Park, 14 Queen Victoria Parade, Ipswich
Parking: Free parking is available at this location.
👥 Passenger & Weight Policies
Age Groups: Children are aged 6-12 years and must be accompanied by an adult. Those aged 13 and above must book as adults.
Height Requirement: For safety reasons, children must be at least 1.2m tall (able to see over the basket edge without assistance).
Weight Declaration: To ensure flight quality and safety, accurate weights must be provided at booking. If the weight exceeds the limit, additional fees may apply on-site.
👕 Dressing & What to Bring
Clothing: Wear comfortable outdoor clothing suited to the season. In winter, please bring a hat and gloves to stay warm.
Footwear: No open-toed shoes (sandals) or high heels. Please wear sturdy enclosed shoes or trainers.
Cash: It is recommended to bring some cash if you wish to purchase a photo CD on the day.
⏱️ Flight Details
Duration: The entire experience lasts approx. 3-4 hours, with a flight time of about 1 hour.
Basket Capacity: Groups are typically 2-4 or 5-8 people per basket, depending on the daily passenger count.
📅 Cancellation Policy
15+ Days Notice: Full refund (0% cancellation fee).
0-14 Days Notice: 100% cancellation fee (no refund).
Punctuality: Please arrive on time. Late arrival due to personal reasons will be treated as a “no-show,” and no refund will be provided.
Weather Conditions: If the flight is cancelled due to adverse weather, you may choose to reschedule or receive a full refund.
📜 Disclaimer
Confirmation Voucher: Please read the voucher carefully. No feedback received will be deemed as your acceptance of all terms stated therein.
Agency Status: We act as an intermediary agent only. Safety and quality are the direct responsibility of the service provider.
Travel Insurance: We strongly recommend purchasing travel insurance. We are not liable for safety issues; for uninsured incidents, we will provide assistance only.
Provider Changes: Providers reserve the right to alter itineraries, routes, or cancel due to weather or safety. We are not responsible for losses incurred by such changes.
Forced Cancellation: If a booking is cancelled by the provider, we will issue a full refund for the booking, but no additional compensation will be provided.
